AVP Project Mgr IITitle: AVP Project Mgr II
Location: North America-United States-Illinois-Mettawa
Job Number:_00002APG
The Project Manager II role is accountable for planning, organizing, and controlling all activities associated with the development of the most complex technical projects that are of larger in scope and are typically longer in y are accountable for the delivery of the business and IT aspects of the project, ensuring the project is delivered on time, within budget, having realised the benefits to the business as outlined in the project Business Case. Consistently delivers sound recommendations to management regarding resources (human, financial, tools, etc) and solicits and obtains management authorization for development and documentation of new and/or existing business processes and information jects are cross functional, requiring a broad knowledge of the Company, key functions, systems, and products. Produces executive level reports on assigned projects. Requires minimal guidance, direction, and oversight.
Impact on the Business
· Manage the full system development life cycle of assigned technical projects to ensure comprehensive, timely and high quality outcome of assigned projects
· Validate project Terms of Reference, establish a project governance and produce a well defined project plan, identifying the key milestones and assigning responsibilities/resources
· Define success measures/metrics
· Identify problems and implements solutions, making decisions based on sound rational judgement
· Capture project learning points
Customers / Stakeholders
· Build strong relationships, adopting a joined up approach, to execute change at pace and with minimum conflict
· Analyse stakeholder goals and effectively manage their expectations, addressing any misalignment
· Maintain contact with customer, suppliers etc. to identify and communicate status, progress, risks and issues
Leadership & Teamwork
· Drive a high performance culture through strong leadership and effective people management
· Assign responsibilities to direct reports/project team members, providing them with the direction and confidence to deliver results
· Collaborate with other Change Delivery teams to ensure commonality and consistency of solutions
Operational Effectiveness & Control
· Ensure project management processes are effective and propose improvements/changes as required
· Compliance with external regulatory requirements, internal control standards and group compliance policy
· Timely implementation of recommendations made by internal/external auditors and external regulators
Major Challenges
· Management and control of projects to meet exacting timescales necessary in a competitive market place
· Co-ordination of premises, people, training, systems and equipment in liaison with line management
· Recovering own costs to add value to the business in all aspects of the work
Role Context
· Change Delivery drives transformation projects and programmes from inception through to benefits realisation
· The jobholder will have direct control over the planning and delivery of projects within the usual authority limits for a GCB6 Manager and may be required to work independently or part of a team. They must have awareness of project management methodologies and ensure that procedures to control projects are in accordance with Group Standards. They may be required to manage multiple projects involving interaction with several business areas
· The jobholder will not be subject to close supervision so will be expected to exercise initiative in proactively overcoming obstacles to success. They will be expected to adopt a flexible approach in terms of working hours and travel to other locations
Management of Risk
· Ensure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues
· Promote an environment that supports diversity and reflects the HSBC brand
· The jobholder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation
· This will be achieved by consistently displaying the behaviours required to support the Best Place to Bank principles of Make Better Products, Sell Them Properly and Keep Them Sold
· The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology
· This will be achieved by ensuring all actions take account of the likelihood of operational risk occurring
· Also by addressing any areas of concern in conjunction with line management and/or the appropriate department
Observation of Internal Controls
· Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators
· The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators
· The jobholder will implement the Group compliance policy by containing compliance risk in liaison with Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer. The term 'compliance' embraces all relevant financial services laws, rules and codes with which the business has to comply
· This will be achieved by adhering to all relevant processes/procedures and by liaising with Compliance department about new business initiatives at the earliest opportunity. Also and when applicable, by ensuring adequate resources are in place and training is provided, fostering a compliance culture and optimising relations with regulators
· Undergraduate degree in Computer Science, Business Administration, or related field preferred
· Navigating - understanding and translating Change Delivery strategy into own project deliverables
· Aspiring - being ambitious about providing the highest standards of delivery
· Driving - setting stretching goals for self and delivering them with courage and tenacity
· Mobilising - authentically engaging with team members, stakeholders, development teams, colleagues and business partners to deliver at pace
· Sustaining- making considered recommendations to management on decisions that protect and enhance HSBC values, reputation and business
· The Project Manager II should have at least 5 - 8 years proven experience in a combination of technical project management, business systems development, and operations
· Ability to lead the most complex technical projects with minimal supervision
· Background in computer systems to ensure an understanding of the technical development process; the ability to discuss technical issues with both technicians and business users
· Project Management Institute (PMI) certification highly desirable
· Have a expert knowledge of project lifecycle and methodologies
· Excellent facilitation and leadership skills which promote a team environment
· Solid business judgement and the ability to make decisions regarding assigned projects independently
· Ability to develop cohesive working relationships with business partners
· Excellent analytical, interpersonal, presentation, written & verbal communication skills
· Confidence working with staff that includes the highest levels of management
Job: Information Technology
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