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Senior Workers' Compensation Claims Adjuster
Argo Group US
Redwood City, CA US
Accounting & Finance
Senior Workers' Compensation Claims Adjuster
Senior Workers' Compensation Claims Adjuster Category Claims Division Argo Group Location Redwood City, CA
Country USA Job Summary
Argonaut Insurance Company is a subsidiary of Argo Group US, a national underwriter of specialty insurance in niche areas of the property-casualty market. Through its operating subsidiaries, Argo Group US offers a full line of high-quality products and services designed to meet the unique coverage and claims handling needs of its clients. Argonaut Insurance Company currently has a challenging opportunity for a Senior Workers' Compensation Claims Adjuster. The primary purpose of this position is to successfully manage liens associated with workers' compensation claimsin the California jurisdictionand asbestos workers' compensation claims. This position will be located in our Redwood City, CA office but also requires frequent appearances in front of the Board, located in San Francisco, CA.
The primary responsibilities are: · Actively manage caseload of liens from workers' compensation claims and asbestos claims. · Manage diary and complete tasks to ensure that cases move to the best financial outcome and timely resolution. · Appear at the Board to represent Argo's interests for lien resolution and asbestos claims. · Resolve liens from other Adjusters' workers' compensation claims files. · Analyze coverage issues and determine exposure to properly set claim reserves. · Identify, assign, and coordinate the assignment and coordination of expertise resources to assist in case resolution. · Applying creative solutions which result in the best financial outcome. · Processing mail and prioritizing workload. · Responsible for telephone calls from various parties (insured, claimant, medical facilities, etc.). · Developing excellent working relationships with applicant attorneys. · As time permits complete appearances, depositions, and walk through settlements for workers' compensation claims being managed by other Adjusters. · Have an appreciation and passion for strong claim management.
The successful candidate will have the following qualifications: · Must have good business acumen (i.e. understand how an insurance company works and makes money, including how this role impacts both Argonaut's and our customers' ability to be profitable). · Minimum of five years of successful workers' compensation claim management experience in managing asbestos claims and proactively resolve lien claims. · Professional appearance and demeanor at all times, and particularly when representing Argo's interests at the Board for lien resolution and asbestos cases. · Must have strong litigation management skills and excellent knowledge of applicable case law. · Ability to prioritize workload and handle multiple tasks. · Ability to articulate the financial value of your work at multiple responsibility levels inside our clients' business which may include the CEO. · Exhibit a natural curiosity. · Desire to work in a fast paced environment. · Excellent evaluation and strategic skills required. · Strong claim negotiation skills a must. · Must possess a strong customer focus. · Must work independently and demonstrate the ability to exercise sound judgment. · Proficient in MS Office Suite and other business-related software. · Polished and professional written and verbal communication skills. · The ability to read and write English fluently is required. The ability to read and write Spanish fluently is strongly preferred but not required. · Ability to travel, sometimes overnight, approximately 5% of the time. Our employees are required to have sufficient credit available to incur travel expenses (i.e. airfare, lodging, meals, rental car) for the duration of the trip. Eligible travel and entertainment expenses are reimbursed in accordance with Argo's Travel & Entertainment Policy approximately one week after an expense report has been approved for payment. · Must demonstrate a desire for continued professional development through continuing education and self-development opportunities. In addition, you will share in those core values which are key to our success: · We desire to excel · We are committed to our clients and to each other · We have the courage to do the right thing · We apply original thinking We offer a competitive compensation and benefits package. EOE
License/Certification Qualified to adjudicate workers' compensation claims in California.
Position Type Full Time Contact Info George A. Schmid
[phone] [fax] 100 Marine Parkway Ste 500 Redwood City, CA 94065
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